Samsung Electronics announced that its award-winning Samsung Gulf Customer Satisfaction unit has opened a state-of-the-art product training centre in Dubai. The Samsung management and employees of Samsung Pakistan will be able to benefits from the inauguration of this elaborate new training facility in the Middle East and North Africa region, the company said.
The product training centre, which is located at the Jebel Ali Free Zone, features modern, purpose-built training facilities that cover all products of Samsung Electronics including TV, audio video, mobile phones, home appliances, computers, digital cameras and peripherals.
Samsung Electronics Pakistan general manager Steve Han said: “The product training centre will go a long way in ensuring that we continue to excel at customer service in every region where we operate. The facility is being used to train not only Samsung employees and service centre staff but will also enhance the product knowledge and skills of sales staff and others, thus creating a highly trained workforce that can deliver immaculate services.”